Frequently Asked Questions
Welcome to our FAQ Page
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The SweetieShop is a new online concept store, where we bring new and exciting sweets, soda’s and merchandise from across the globe directly to your door.
No, we sell awesome licensed and original merchandise straight from the USA as well as interesting sodas, imported cereals, and snacks
Find the treats that you wish to purchase, select the amount you wish to buy then click “Add to cart”, continue to shop until you have added all the products you wish to buy. Then click on your cart in the top right-hand corner, click proceed to checkout, fill in your shipping details, choose your payment method and proceed with your payment.
We deliver nationwide to every province in South Africa.
Orders will take 1-4 working days for delivery to major centers and 3-7 working days to deliver to outlying areas. As soon as your product is shipped you will receive full tracking details via email.
Standard Delivery is free for orders over R850, outlying areas carry a R69 surcharge, otherwise, it is R69 flat fee for Johannesburg R99 flat fee for major centers (R169 for outlying areas)
You can pay either via Credit Card directly on our website or via PayFast using a credit card, Zapper, Bitcoin, Debit Card or SCode.
No, the courier may just take a photo to confirm delivery.